Most deliveries are being completed in 2-3 days. However current Covid-19 restrictions are causing some logistical delays across certain lines due to reduced courier collections. Therefore we have increased our free UK delivery timescale from 7 day delivery to approximately 14 days, however as we are using a rolling stock allocation system it may regularly take up to 30 days to deliver popular lines. All deliveries are free and to the ground floor and first communal door without customer contact.
We have suspended next day deliveries during the Covid-19 outbreak but you can expedite your order to an expedited timescale which costs £29.99 on selected lines and is available at checkout. Please note that expedited delivery can still take up to 30 days particularly bulky and fragile items, however this will be expedited with a Premier courier team and queue jumped above other orders.
We have suspended Premier deliveries during the Covid-19 outbreak to reduce customer contact with staff.
The surcharge areas are:Scottish Highlands | Scottish Offshore Islands | Northern Ireland | Isle of Man | Isle of Wight | Republic of Ireland | Channel Islands. The following Postcodes will incur a delivery surcharge: Scottish Highlands: FK, KY, PA, PH, DD, AB, IV, KW; Isle of Wight: PO; Scottish Offshore Islands: HS, IV, KA, KW, PA, PH, ZE; Northern Ireland: BT; Channel Islands: JE, GY; Isle of Man: IM